Five-star London resort - a past WGC host - wins best ‘Overall Guest Experience’ accolade
The Grove, London’s five-star golf resort, has underlined its reputation for delivering an exceptional experience for golfers by winning a major international award.
The impressive Hertfordshire destination, within easy reach of central London, the M25 and Heathrow Airport, was rated best for ‘Overall Guest Experience’ from a list of more than 250 upmarket golf courses in 27 countries managed by Troon, the leader in upscale golf course management, development and marketing.
Based on customer feedback surveys, the award accurately reflects guest ratings and with an overall score of 98.4%.
The Grove triumphed over five-star international venues around the world to prove itself a world leader in creating outstanding, memorable golf days out for visiting parties.
STRIVES
Anna Darnell, director of golf at The Grove, said: “The Grove is the only golf venue in the UK to have been selected to host a World Golf Championship event and every day the golf team here strives to make all our guests feel like they are the world’s number one golfer, playing a tournament-conditioned course and being treated to world-class hospitality and customer service.
“The Grove is a club without members, so we ensure all our guests, whether they are here for a fun round with friends, playing in one of our open amateur competitions, a corporate outing or pro-am events, enjoy a memorable day out.”
Darnell added: “The results of the customer feedback survey suggest we are succeeding in this, which is why we welcome back guests time and again.”
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