Unlike many battery and trolley brands, who offer battery warranties that diminish in value over time, CaddyCell is now offering a full and free repair/replacement in the event of a manufacturing fault with the battery.
CaddyCell golf trolley batteries are available in 18, 27 and 36 hole sizes and the guarantee will cover against manufacturing fault, or faulty material and is for three full years, not diminishing over time.
“We won’t penalise golfers if a battery fails in three years” – Derek Richford
Derek Richford, managing director of CaddyCell sole distributor Golfstream, said: “I hate small print guarantees that are offered by our competitors and believe our deal is clear, straight forward, honest and a fantastic deal for the golfer.
“We have sold this battery in the UK and Europe for nearly five years with negligible issues and a whole host of delighted customers. So offering a ‘no quibble, no small print’ guarantee is the right thing to do.”
The LiFePO4 batteries used by CaddyCell offer longer lifetimes, better power density and are much safer than other types of standard lithium batteries.
Richford added: “Our advice to golfers buying a lithium trolley battery is two-fold: firstly, check that it is the top of the range LiFePO4 battery and secondly, read the warranty they are offered very carefully.
“In many cases with other brands, in the event of a fault in three years they won’t get a free of charge replacement, meaning that effectively there is a penalty fee and they could pay up to half the price of a replacement.
“CaddyCell has bucked that trend. We won’t penalise golfers if a battery fails in three years. They’ll get a replacement without having to pay a penny.”
CaddyCell LiFePO4 batteries are available to the trade from Golfstream and all good golf outlets.
Originally published on bunkered on March 9, 2015.